About this role
Role – Team Member Digital (M3 or M4)
Job Responsibilities:
• Responsible for understanding business requirements and suggesting digital solution • Optimize usage of existing applications • Competitive analysis and accordingly recommending new digital solutions • Monitor progress of Digital Projects • Provide inputs for new products and new applications to IT and BSG • Collaborates with global commercial services partners to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment. • Drive software product usage • Works with cross-functional teams and various stakeholders across the Organization • Turns data insights into products with actionable outcomes to the ultimate customer. • Continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization. • Develops, owns, and executes product roadmap. • Works with user-focused departments to define the self-service user experience, support, and monitoring for customers. • Partners with sales departments to define the user experience for internal GCS users, including support and monitoring. • Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. • Leads the product functional design process based on an intimate knowledge of the users and technology. • Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful. • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
Qualifications / Skills:
• Balance of technical knowledge and business acumen • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment • High degree of organization, individual initiative, and personal accountability
Education, Experience, and Licensing Requirements:
• Bachelor’s degree and 6-8 years of product or project development experience in the Digital field • Proven track record of delivering data driven solutions with a customer-first mindset • Established background in launching software or services in Digital • Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc. • Experience of retail asset digital product would be an added advantage