About this role
Job summary
Join our dedicated Outpatients team and play a vital role in supporting high-quality patient care.
We are looking for an enthusiastic and motivated Healthcare Assistant to work within our busy Outpatients Department. This rewarding role offers the opportunity to work alongside clinicians, consultants and multidisciplinary teams, helping to deliver safe, effective and compassionate care to patients attending a wide range of outpatient clinics.
As a key member of the team, you will support the planning, delivery and evaluation of patient care, assist with patient appointments and bookings, and help ensure clinics run efficiently and smoothly. You will provide reassurance and support to patients throughout their outpatient journey while maintaining high standards of care and professionalism.
Main duties of the job
Support clinicians and consultants during outpatient clinics. Welcome, prepare and assist patients attending appointments.Book in patients and attend to their general needs during their visit.Measure and record physiological observations including: Blood pressure Pulse rate Temperature Height and weight Visual acuity Peak flow measurements Electrocardiograms (ECGs) Venepuncture Administer treatments such as eye drops following appropriate training and competency assessment. Undertake, record and follow clinical procedures and guidelines for tasks for which training has been received. Prepare and maintain clinical environments and equipment before, during and after patient care interventions. Ensure equipment is clean, safe and ready for use. Maintain accurate patient records and documentation. Work collaboratively with colleagues to deliver a high standard of patient-centred care.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience Essential
NVQ 3 in Direct Care or equivalent qualification / experience substantial experience as a HCA within a hospital setting
Desirable
Experience of working in an urgent care environment / out-patient department
Skills and Aptitude Essential
Able to confidently work alone at times within the Out Patient department
Knowledge and Abilities Essential
Computer literate and ability to use web-based IT programmes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address Bodmin Community Hospital
Boundary Road
Bodmin
PL31 2QT
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)