About this role
Job summary
An opportunity has arisen for a Business Manager within the Chief Operating Officer (COO) Directorate.
An experienced and motivated leader is required to support the Chief Operating Officer and senior executive team in the effective management and delivery of operational priorities across the Health Board. This is a senior management role with responsibility for coordinating the day-to-day business of the COO's Office, ensuring key objectives, plans and performance targets are achieved.
The successful candidate will provide strategic and operational leadership, oversee business planning, performance management, governance, service improvement and workforce initiatives, and develop effective relationships with colleagues, clinicians and external partners. They will play a key role in supporting organisational planning, delivering improvement programmes, managing risks and driving high-quality, patient-centred services.
If you are a values-driven leader with a track record of delivering service improvement, performance and organisational change, we welcome your application.
Main duties of the job
Provide business management support to the COO Directorate.Coordinate EPRR and operational support during escalation, in line with Health Board policy.
Connect site teams, Care Groups and the COO Directorate, communicating escalation intelligence to senior leaders.
Resolve issues before escalation to the Chief Operating Officer.
Support winter, adverse weather and emergency planning.
Monitor operational risks, pressures and mitigating actions.
Lead executive governance, meetings, action tracking and assurance reporting.
Support planning, performance management and strategic programmes.
Produce reports, briefings and presentations for senior forums.
Lead or support complex projects and service improvements.
Build relationships with senior leaders, Care Groups and corporate departments.
Manage priorities and provide constructive challenge against agreed timescales.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Development Opportunity: This role offers exposure to decision-making, strategic planning and system leadership. It suits individuals seeking broader management experience and understanding of operations.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Person Specification
Qualifications Essential
Educated to Masters level or equivalent skills, knowledge and experience in administration/ management or relevant subject matter Management qualification or demonstrable management skills including effective people management including performance management and development
Desirable
Project Management qualification
Knowledge Essential
Demonstrable understanding of service improvement, evaluation and redesign
Experience Essential
Significant experience within a NHS environment or complex organisation Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement Experience of business planning
Aptitude Essential
First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers
Desirable
Welsh language speaking/listening skills at Level 3 or above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address The Hub
Unit 2, Gwaun Elai,
Pontyclun
CF73 8XL
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)