About this role
Job summary
FORCE is a Devon charity that offers practical, emotional and psychological support to local people affected by cancer, including patients and those supporting them. The FORCE Support and Information Nurse plays a key role in ensuring that the people we serve receive a warm welcome and the experience that they need at what can be a very challenging and stressful time. Working as part of the Information team, they will sit down with someone coming in to the centre to have a proper chat. Drawing on their strong assessment skills, the nurse will aim to listen and identify what would most help and support that person at the moment, and identify a way to get it, whether at FORCE or beyond.
They will also be involved in answering calls to our busy support helpline; delivering group support, such as the Moving Forward After Treatment programme; liaising with fellow professionals; raising awareness of the FORCE peer support programme and other relevant local and national support; and identifying, reviewing and updating relevant online and paper-based information. The role is dynamic and constantly changing in response to the needs of our service users.
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Job description Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
FORCE has been offering a compassionate, personalised and collaborative approach to cancer support for almost 40 years. We have continuously innovated and developed our services based on feedback and evidence from service users and experts. We are proud to work closely with the NHS Royal Devon University Hospital Trust Cancer Services team and many other partner organisations to help and support to all those in need.
We provide a wide range of services including specialist information and advice, counselling, complementary therapies, specialist oncology physiotherapy advice and exercise programmes, support with hair loss and pre-loved wigs, benefits advice, relaxation and mindfulness courses, art groups and specialised programmes to help people move on after treatment or cope with cancers that cant be cured.
The need for FORCE has never been greater. Cancer touches every corner of our community. With incidence rates increasing and longer survival times, we are seeing demand for our services grow year on year. Cancer cases in Devon are predicted to rise by 10% between 2025 and 2030 (ahead of the national average).
In 2025 we had more than 16,000 visits, appointments and contacts at our Cancer Support and Information Centre in Exeter and hundreds more accessed support at our outreach centres in Okehampton, Tiverton and Ottery St Mary. What makes FORCE stand out is our human and personalised approach, including the warmest of welcomes to our centres and the face-to-face nature of most of our work.
This is a crucial role in helping us to make a difference to those locally who are affected by cancer. Please do get in touch if you would like to know more about the role.
Working Pattern: 22.5 hours per week over 3 or 4 days, to be agreed.
Interview Date: To be confirmed
For further information please contact: Judy Gent, Lead FORCE Support and Information Nurse on 01392 406151 or email [email protected]
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements Essential
See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust
Address Royal Devon University Healthcare NHS Foundation Trust
Exeter
Devon
EX2 5DW
United Kingdom
Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab)