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Learning & Development Coordinator @ St Leonard's Hospice

GBOnsiteFull-timeJob reference B0343-26-0040
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About this role

Job summary

Are you a motivated and organised individual looking to make a difference in a meaningful environment?

St Leonard's Hospice is recruiting a Learning & Development Coordinator to join our Workforce, Education, Learning & Development (WELD) department. Working as part of a small team, this role will coordinate L&D activity to ensure Hospice staff receive the right training and are offered a varied and engaging curriculum which supports their wellbeing and performance whilst at work.

This is a part-time position based at our main hospice site, working 24 hours per week in office hours. Ideally, we are looking for someone to work at least 7.5 hours on a Monday however there is flexibility over how the rest of the hours are worked during the week which can be discussed at interview. The salary for this role is £16,581.76 per annum pro rata (FTE £25,909 per annum).

We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.

Main duties of the job

No two days will be the same and as a Learning & Development Coordinator, your key duties will be to:

Coordinate all virtual and in-person training and act as the primary contact for trainersManage all internal education and wellbeing events which include Workforce Wednesdays and celebration weeksCollaborate with academic providers to ensure seamless student placements processes and experiencesCollect and maintain records of all education and training sessions and utilise data to improve and enhance the effectiveness

Our ideal candidate will have:

Experience in a similar learning & development/ training role including project coordinationExcellent organisation and communication skills and be able to build positive relationships with different key stakeholdersBe a proficient user of the Microsoft Office package

What we can offer you in return:

Competitive salaryUp to 41 days Annual LeaveContinuation of NHS pension and annual leave entitlement (T&Cs apply)Attractive pension scheme for non-NHS staffFree car parkingA supportive and friendly working environmentExtensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts

About us

Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.

We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.

Job description Job responsibilities

The Workforce, Education, and Development (WELD) Coordinator coordinates learning & development activity to ensure Hospice staff receive the right training at the right time to meet our regulatory obligations and are offered a varied and engaging curriculum of education and development to support their wellbeing and performance at work. The role also involves gathering feedback to understand the impact of learning and development, so the WELD offering can be refined, improved and developed.

Main duties and responsibilities

Coordination of Workplace Education, Learning and Development and Wellbeing Activity

1. Coordinate all virtual and in-person training including (re)scheduling events, issuing calendar invitations and joining instructions, booking suitable rooms/venues and maintaining accurate delegate lists.

2. Use compliance data to schedule a calendar of learning that meets anticipated demand and maintains compliance.

3. Create a varied Workforce Wednesday curriculum which is suitable and relevant for all Hospice teams.

4. Act as the primary contact for internal and external trainers, ensuring they have all they need to deliver successful education, learning and development.

5. Coordinate activity to mark Learning at Work week and education and development activity in collaboration with other Hospices.

6. Provide oversight and coordination for staff wellbeing activity across the Hospice and coordinate a wide schedule of events throughout the year, including world wellbeing week.

7. Oversee the marketing of WELD activity to maximise attendance (includes liaison with managers to release staff).

Training Evaluation

1. Collect and maintain records of all education and training sessions for evaluation and CQC inspection purposes.

2. Utilise evaluation data to improve and enhance the effectiveness of education and training and find better ways of measuring impact and return on investment /expectation.

3. Lead small WELD service development projects arising from evaluation insight.

Student Placements and Apprenticeships

1. Collaborate with internal/external stakeholders and academic providers to ensure seamless student placement processes and experiences and prompt payment for placement students.

2. Manage Apprenticeships including maintaining the DAS system, tracking and maximising levy utilisation and identifying and promoting opportunities for funded Apprenticeships.

Person Specification

Qualifications Essential

Functional Skills Level 2 in Maths and English or O Level/ GCSE in Maths and English at grade C or above Level 3 / A level qualifications in relevant subjects

Desirable

Membership of relevant professional body (e.g. CIPD) L&D or teaching qualification

Experience Essential

Experience in a similar learning & development/training role Experience of project coordination or equivalent experience in managing complex, logistically intensive operations Able to build relationships and influence key stakeholders Excellent attention to detail Excellent organisational skills and time management Ability to interpret data for reports and analysis

Desirable

Understanding of CQC requirements

Communication Essential

Excellent written and verbal communication skills

Personal Essential

Able to work under pressure and handle conflicting demands Able to work on own initiative and as part of a team Flexible and adaptable to meet changing needs

IT Essential

Good basic IT skills Proficiency with Microsoft (Word, Excel, PowerPoint, Outlook, Teams)

Desirable

Experience of using a learning management systems

Employer details Employer name St Leonard's Hospice

Address St Leonard's Hospice

185 Tadcaster Road

York

North Yorkshire

YO24 1GL

United Kingdom

Employer's website https://www.stleonardshospice.org.uk/ (Opens in a new tab)

Skills

PermanentHealthcareNHS

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