About this role
Job summary
Great administration helps keep busy clinics running.
Join our Audiology team at Peterborough City Hospital as a Secretarial Assistant. You'll provide essential administrative support, helping patients receive timely information and keeping their care moving.
If you have office experience, strong organisational skills and enjoy a varied, busy working day, we'd love to hear from you.
Main duties of the job
From typing clinic letters and updating patient records to answering telephone enquiries, you'll help keep our busy service organised and responsive.
You'll manage competing priorities, ensure information is accurate and work closely with clinical and administrative colleagues to support the smooth running of our clinics.
About us
At North West Anglia NHS Foundation Trust, every role contributes to patient care. Join a team where your administration skills make a difference, with training to help you develop your knowledge and confidence within Audiology.
Job description Job responsibilities
Were looking for someone with previous secretarial or office experience who communicates clearly, pays attention to detail and can prioritise work to meet deadlines.
Youll bring a helpful, professional approach to patient enquiries and handle sensitive information with care. Previous NHS experience is desirable but not essential.
Please see the attached job description and person specification for full details.
Person Specification
Application form and interview Essential
Educated to GCSE level standard English Language at Grade A - C (or equivalent) Previous Secretarial/Office experience Demonstrate an understanding of customer care/ability to work with sensitive and confidential information Good standard of written and verbal communication at all levels Ability to prioritise workload and work under pressure to ensure deadlines are achieved Organisational skills and a flexible approach to work
Desirable
NVQ 2 in Business Administration Experience of using MS Office, particularly MS Word and Outlook Experience of using Hospital systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North West Anglia NHS Foundation Trust
Address Peterborough City Hospital
Peterborough
PE3 9GZ
United Kingdom
Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)