About this role
Job summary
Are you organised, approachable and looking for a varied administrative role where you can make a real difference?
We are seeking a motivated administrator to join our First Contact & Primary Care Pathway team, supporting the smooth day-to-day running of our Out of Hours and Minor Injury Unit services.
Working within a friendly administration team, you will produce timely reports, maintain databases and spreadsheets, support audits, manage service information and supplies, respond to telephone and email enquiries, take accurate notes or minutes, and provide general clerical and reception cover. You may also travel between sites to help coordinate maintenance of the service's vehicle fleet.
You will be accurate, patient-focused and able to manage a varied workload. Strong literacy, numeracy and IT skills are essential, including experience with Microsoft Word, Excel and Outlook, alongside the confidence to communicate professionally with colleagues, other professionals and the public. Previous office experience, the ability to travel between sites and a full UK manual driving licence are required. NHS experience, minute-taking, report writing and online communication skills would be an advantage.
Please note that some work may be required in the out of hours period as needed.
Main duties of the job
Provide high-quality administrative, secretarial and reception support to the Out of Hours and Minor Injury Unit services' Produce timely reports and maintain accurate databases, spreadsheets, records, filing systems and workforce information. Complete routine daily, weekly and monthly administrative tasks, including data validation, clinical audit support and patient record management. Respond professionally to telephone and email enquiries, take accurate messages, and record action notes and meeting minutes. Maintain service information, including intranet and social media content, leaflets, contact lists, diaries, stationery and other supplies across sites. Support the day-to-day running of the service through general office duties and effective administration. Work collaboratively with colleagues, providing reception, clerical and cross-service cover as required.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Knowledge Essential
Evidence of good numeracy skills Evidence of good literacy skills
Desirable
Evidence of good organisational skills Experience managing diary systems Experience of data monitoring
Qualifications Essential
GCSE Grade C or above in Maths or equivalent GCSE Grade C or above in English or equivalent
Skills Essential
Evidence of willingness to learn
Desirable
Evidence of minute taking experience Evidence of experience creating reports
Experience Essential
Proven experience of working in an office environment Experience of using Office computer programs including Excel, Word and Outlook
Desirable
Experience of working in the NHS
Personal Qualities Essential
Understanding of the need for confidentiality Evidence of customer focused approach
Desirable
Ability to liaise with all professionals and levels in a confident and effective manner Ability to deal with the public in a polite and effective manner Ability to manage own workload
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Oxford Health NHS Trust
Address Abingdon Community Hospital
Marcham Road
Abingdon, Oxford
OX14 1AG
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)