About this role
Job summary
We are looking for Support Worker to join the Crisis House team based in Exeter.
The role is dynamic and challenging. The role will provide direct therapeutic engagement to services users in crisis, supporting them in a co-constructed manner, to move away from the crisis point and focus on desired future goals and solution building.
We will support you to learn the skills you need to thrive in the role. We will offer you the training and development support you need to begin a fulfilling career. In return, you will need to be motivated, flexible and eager to learn.
This service operates 24 hours a day, 7 days a week, 365 days a year and therefore requires participation in a rota-based shift working arrangement.
Main duties of the job
The support worker will have experience in supporting people with mental health difficulties.
The support worker will be able to support service users with emotional, social, physical and domestic needs. The support worker will be skilled in engaging both service users and stakeholders and have a good understanding of the needs and diversity of those you will be supporting.
The support worker will assist in the day to day running of the Crisis House environment and will ensure that all service users maintain their activities of daily living.
As part of the Crisis House Team, the support worker will develop strong links with carers and other networks to support the service user to develop a co-produced management plan that allows them to contain their current crisis and build on existing skills and community links to further support their future management and wellbeing.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description Job responsibilities Job responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role.
Candidate Note: If you choose to use artificial intelligence (AI) tools to assist in completing your application, please ensure that all responses accurately represent your own experience, skills, and suitability for the role. It is essential that your application remains authentic and truthful. We also encourage you to review the guidance attached before submission.
If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship
If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email [email protected] for further advice
Person Specification
Knowledge & Skills Essential
Demonstrate an ability to make and sustain professional therapeutic relationships Demonstrate an ability and awareness to maintain personal boundaries Good communication and listening skills Ability to work with people in a group and individual basis Able to work in a team effectively
Qualifications Essential
NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification. If equivalent qualification is not already obtained, to complete QCF Level 3 in Health and Social Care within 12 months of commencing employment. Other evidence of training or development relevant to working within mental health settings.
Experience Essential
Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services Previous care experience with people who have Mental Health difficulties. Knowledge of mental health and a basic understanding of physical health presentations. Awareness of safeguarding principles
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Devon Partnership NHS Trust
Address Redhills Crisis House
Exwick Road
Exeter
Devon
EX4 2DA
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)