About this role
Job summary
The successful candidate will play a key role in ensuring the delivery of a high-quality administrative service to respiratory consultants, junior medical staff, specialist nursing teams, and other healthcare professionals. This is an excellent opportunity for an individual who thrives in a busy environment and is committed to delivering exceptional support services.
Previous administrative or secretarial experience is essential. Candidates should possess strong time management skills, be highly organised, and have the ability to prioritise workloads effectively while maintaining high standards of accuracy and professionalism.
Applicants should have well-developed typing and keyboard skills and ideally hold an RSA Stage 3 qualification (or equivalent experience). Candidates who do not currently meet this qualification requirement but are willing to undertake the necessary training and development to achieve this standard will also be considered.
Applicants who do not currently hold the essential qualifications but can demonstrate relevant experience and a commitment to undertake appropriate training and development to achieve the required standards will be considered. Where applicable, appointments may be made under Annex 21 arrangements in accordance with NHS Terms and Conditions.
Main duties of the job
The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.
The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.
We are seeking an enthusiastic, motivated, and experienced individual to join our Respiratory Services team, providing comprehensive administrative and secretarial support within the Medical Directorate. The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience RSA /OCR level 3 or equivalent experience or qualification in typing ECDL or equivalent experience
Desirable
Management qualification or working towards NVQ 3 Customer Service
Experience Essential
Experience of coordinating administration activities. Experience of working as a medical secretary Experience of organising workload and people
Desirable
Previous NHS Experience
Skills Essential
Excellent communication skills Advanced typing skills Will work unsupervised Excellent organisational skills Will prioritise own workload Minute taking experience
Knowledge Essential
Evidence of Continual Personal development Knowledge and ability to use Microsoft office applications
Desirable
ESR Self Service (or equivalent experience using it) Knowledge of Referral To Treatment process (RTT)
Personal Qualities Essential
Good team working ethic Enthusiasm and commitment Proactive and positive attitude Be innovative to meet the challenges of a changing organisation Customer focused approach
Other Essential
If required be able to travel between sites if relevant to the demands of the post
Desirable
Welsh speaker
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Ty Derbyn Wrexham
Wrexham Maelor Hospital, Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)