About this role
Your Mission As a Sales Support Administrator at Artinis & NIRx your primary role will be to support our sales and administrative functions, ensuring operational excellence and high customer satisfaction. You will play a key role in ensuring the smooth running of our sales processes and providing vital support to our team.<br><br><strong>Key Duties / Tasks</strong><br><ul><li>Prepare accurate and timely sales quotations and sales orders.</li><li>Follow up diligently on orders to ensure timely processing and delivery.</li><li>Maintain effective communication with internal administrative and purchasing teams.</li><li>Engage regularly with key customers to ensure their needs are met and relationships are strengthened.</li><li>Co-ordinate equipment loan processes for key customers, managing all phases from preparation through to return.</li><li>Research customer affiliations and maintain up-to-date records.</li><li>Regularly update information in our CRM system, ensuring data integrity and accessibility.</li></ul> Your Profile <ul><li>Excellent written English skills at C1 level.</li><li>Solid understanding of, and experience with, CRM or ERP software.</li><li>Strong knowledge of Microsoft Office applications, especially Excel (including macros and pivot tables).</li><li>A background in neuroscience is an advantage, but not essential.</li></ul><strong>Position Details</strong><br>This is a fully remote independent contractor position, offering a flexible and autonomous working environment. Your contribution will be critical in supporting the sales infrastructure, enabling seamless operations, and enhancing customer engagement.