About this role
Provide troubleshooting assistance for customer orders, account statuses and relevant problemsProvide data and guides to help the sales teamDevelop and monitor performance indicatorsManage sales tracking tools and report on important informationKeep record of sales trendsLiaise with account managers to develop specific sales strategiesStay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers’ requests to ensure excellent customer service and customer experienceSuggest sales process improvements Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, Food Technology, Biochemistry, or a related scientific discipline.