About this role
Job Summary: The ERP Support Lead oversees and directs the external vendor and managed service provider teams responsible for assigned enterprise applications, ERP platforms, and functional application areas. This role manages day-to-day vendor delivery, resource alignment, priorities, escalations, service performance, and coordination across business and IT stakeholders to ensure reliable operations, effective issue resolution, and successful delivery of enhancements. The position translates business needs into clear vendor work objectives, monitors execution against established expectations,