About this role
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage. The Operations Engineering Manager reports to Director, Engineering and is responsible for managing team of Engineering Technicians, Controls Technicians and Manufacturing Engineers to ensure prompt resolution to technical issues on the production floor and using data driven approach for long term & permanent corrective actions. Attend production stand-up meetings and provide daily presence on the shop floor to monitor processes and help lead troubleshooting of urgent technical issues and production down situations. Conduct daily review of production pass downs for equipment & process related issues and use data driven and proactive approach in targeting long term and permanent corrective actions. Develop and drive OpEx initiatives to ensure efficiency, reduce labor costs and maximize product yield. Working with Continuous Improvement Group, participate or provide resources in support of Kaizen & RCA events. Create partnerships with peers from other departments and generate an overall collaborative structure to anticipate and permanently resolve chronic production & technical issues to help improve OEE. Utilize data generated as part of Engineering floor support to fully understand and document the current capabilities of all Thorne production equipment and provide executable improvement recommendations to leadership. Collaborate with department peers on new manufacturing equipment specifications, URS’s, acceptance testing (SAT & FAT), reviewing Operation SOP’s and Qualifications, including travel to vendor locations, both within & outside US in support of such qualifications. Build and lead a high-performing Engineering team, secure the best talent, develop & strengthen staff and build future leaders by providing ongoing coaching and honest feedback. Create a high energy and positive environment where the technical team feels empowered to make decisions without fear and can be held accountable for timely completion of tasks & duties as well as the quality of workmanship. Provide technical oversight & guidance in support of equipment qualifications and re-qualifications (resource assignment, review & approval of related engineering studies, protocols, reports and documentation). Review and/or approve (or assign trained designee) the following documents including, but not limited to: Production Equipment SOP’s, Forms and Work Instructions, and OCM specifications. Support manufacturing-related Corrective and Preventative Actions (CAPAs) as required. Ensure regular, accurate Engineering status reports (project status, issues, schedule adherence, and other items as deemed necessary) are submitted to Director of Engineering. Conduct formal and informal performance assessments of staff, including performance versus expectations and goals, behaviors and leadership potential, and seek the same for self. Conduct periodic assessment of technical skill set of the team and provide training recommendations to close gaps or in upgrading skill set to be at par with state-of-the-art.