About this role
Are you really interested in technology and spend your time always trying to learn more? You could be the addition we are looking for! This is a full-time position in the Bay Area. The Company boxIT has been delivering local, reliable and cost-effective IT services to California businesses since 2001. We are a growing company that prides itself on “Providing innovative solutions that empower our clients to overcome their technical challenges, improve efficiency and drive business success." Employees should be prepared to work at the company's headquarters in the Presidio in addition to traveling to client sites as per the schedule demands. You must have a valid CA driver’s license and must be willing to travel to client sites as needed. Provide excellent technical support to more than 6,000 users across 200+ client organizations. Diagnose and resolve issues across a wide range of technologies. Communicate clearly with users and teammates, and document issues and resolutions. Adapt to different client environments and take ownership of assigned work. Travel to client sites as needed to provide support. Participate in a one-week on-call rotation approximately every 6-8 weeks.