About this role
Position: Parking Enforcement Officer Location: Penticton Shifts: 35 hours a week, Shifts will be 7 hours long and day will vary Impark is part of Reimagined Parking, a family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Impark is a trusted name in parking services, proudly founded in Vancouver, BC, in 1962. Starting with a single surface parking lot, we quickly grew by focusing on reliable service and innovative parking solutions. By the late 1970s, Impark had become the dominant parking provider in Vancouver, having built a team and infrastructure to expand across Canada. The Parking Enforcement Patroller is responsible for monitoring and enforcing parking regulations across assigned areas using your own vehicle (business mileage reimbursed). This role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broader coverage area. Patrol assigned areas using a company vehicle (car or golf cart) to observe parking violations across a wide geographic area. Enforce parking regulations by issuing warnings, citations, or arranging for vehicle towing when necessary. Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions. Accurately record and enter citation data including time, date, location, and vehicle details (license plate, make, model, color). Maintain detailed and accurate enforcement logs. Inspect parking meters, gates, and other equipment for malfunctions or damage. Report issues such as vandalized signs, faded markings, or safety hazards to management. Monitor overall conditions across multiple locations or large facilities. Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries. De-escalate situations when possible and escalate to management when necessary. Provide traffic control support as needed. Report accidents, incidents, or safety concerns immediately. Coordinate with Operations Manager, Shift Supervisor, or security teams when required.