About this role
Job Purpose The purpose of this role is to coordinate and support the operational delivery of Year-Round (YR) provision, including Adult and Junior Year-Round Groups, across our four schools in Brighton, Edinburgh, Greenwich and Oxford. Act as the operational point of contact for Adult and Junior Year-Round Groups inc YR residential. Liaise closely with Sales, Admissions and clients to confirm group requirements and translate these into individual programmes. Coordinate all operational arrangements prior to arrival, excluding accommodation to include transport and transfers, activities and excursions, catering requirements (where applicable), facilities and room usage for YR residential, using the wider operations team for support where required. In conjunction with the Operations Manager produce admissions and sales support materials, including but not limited to centre guidebooks for groups, individuals and special programmes. Produce clear, accurate and timely handover documentation and processes for each school, ensuring school teams have all necessary information to deliver the programme confidently on arrival, acting as a point of clarification for schools ahead of group arrival Create and maintain accurate records of transportation needs, liaising with coach, rail and other transport providers to secure services in advance. Work with suppliers to negotiate competitive rates and source new suppliers where appropriate and with the support of the Operations Manager. Establish and maintain a supplier database relevant to Year Round group operations. Book activities and entrances in coordination with the Operations Manager where required. Maintain detailed operational records to ensure accuracy, consistency and traceability across all group bookings. Develop and maintain a strong working knowledge of Oxford International’s Year Round provision for both adult and junior groups Work collaboratively with School Operations teams to identify improvements and efficiencies in group operations and handover processes. Support wider juniors operations team where required, particularly the non-seasonal special programmes. Ensure compliance with accreditation bodies. Assist in agency visits, fam trips and presentations when required. Ensure invoicing system is maintained, providing information to the Operations Director.