About this role
About ImpactAssets Services ImpactAssets is the leading impact investing partner for individuals, families and philanthropists seeking to effect real change for people and planet. Bold yet pragmatic in our approach, ImpactAssets’ creativity and investment expertise ignites a deeply personal impact investing journey for clients - while we manage the complexities. Founded in 2010, ImpactAssets’ mission is to increase flows of capital to impact investing. Together, with our clients, we are catalyzing investment capital into mission driven business models solving the worlds’ biggest challenges. The result? A fast growing, dynamic organization with more than $5 billion in assets under management and an activated community of 1,900+ clients. ImpactAssets Services is an affiliate of ImpactAssets. Impact Assets also is the parent of ImpactAssets Capital Partners, PB LCC. Together, we have a combined powerhouse of talent, expertise, and service to support a high level of growth and vision. *ImpactAssets Services is not a 501(c)(3) organization. The Opportunity The Associate, Investment Administration role is a critical part of the ImpactAssets (IA) Investment Operations team, which supports investment execution, post-investment management, monitoring, and administration for private debt and equity investments that are recommended by IA’s donors/clients and proprietary internal funds and portfolios. The Investment Administration team manages capital calls and distributions, monitors investment activity, collects and imports valuations, and coordinates transaction and portfolio activity for IA’s internal pools. This role is a part of the engine at the heart of ImpactAssets’ mission and the team that catalyzes our clients’ capital toward social and environmental progress. The ideal candidate is detail-oriented, analytical, and improvement-focused with exposure to private investments in an operational setting. You generally love operations functions and embrace transactional and complex work, independent and collaborative functions, and enjoy process definition and documentation. This role is a full-time, remote position and can be performed from anywhere in the US, with a requirement to work Eastern Standard Time business hours . As a remote, people-first culture, we care deeply about our team members’ connections to one another, and as such, travel 2-3 times per year to company events will be required . Investment Operations Collect, organize and manage monthly/quarterly/annual Fund reporting Identify and record daily investment activity including NAV updates Use attention to detail and logic to ensure transactional data quality Reconcile and maintain data integrity in legacy and new investment management system Assist with preparation of client reporting deliverables through timely data processing and periodic reconciliation Support new investment processing with investee coordination and document preparation Use judgement to escalate issues and requests appropriately Process Improvement & Collaboration Proactively propose and document process improvement opportunities and become part of the solution Document processes and best practices for use by the Investment Operations Team Provide an elevated level of customer service to internal stakeholders Communicate effectively within team, cross-functionally, and externally with fund contacts Other: Perform additional responsibilities aligned with the scope of the role