About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Room Assignment Coordinator is responsible for managing all guest room assignments and ensuring accurate data entry into the hotel’s property management system. This role requires strong customer service skills, attention to detail, and proficiency in computer applications and reservation systems. Coordinates all guest room assignments, and enters data into the hotel's property management system. Routinely applies knowledge of Company products, services, and policies to provide excellent customer service. Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems. Ability to communicate clearly, verbal and written, with customers, management, and employees. Ability to evaluate customers' needs, respond to questions, and collect and enter data into a computer.