About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. RESPONSIBILITIES Performs a variety of moderately difficult customer service tasks. Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales. Assists customers, employees, and management and responds to queries.