About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Having fond memories of vacations with loved ones is an important part of travel. Whether it’s celebrating a birthday, anniversary, or “just because”, vacationers want to take home souvenirs that bring them back to an amazing experience or location. Or perhaps they are bringing a part of their experience home to share with others. Our retail locations help make this possible. The Supervisor, Retail Store is a key component in motivating the retail staff to find that “just right” souvenir for each guest and make those connections and memories. Assist in motivating the sales team and engaging guests. Overseeing opening and closing of retail venues including proper cash and credit card transactions and accountability. Generating maximum sales while providing excellent customer service and work environment. Communicates and coordinates with multiple departments in a friendly and professional manner. Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines. Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise. Keep work areas organized, clean, and sanitized.