About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Our Assistant Manager of Logistics will play a key role in ensuring seamless transportation operations while leading a team dedicated to exceptional guest service. This position oversees our logistics staff, coordinates daily operations, and serves as a vital link between guests, employees, and external partners. If you are an organized leader with a passion for customer service, team development, and operational excellence, we would love to hear from you. Supervises a team of Transportation Service Representatives and Logistics staff and organize their daily operations. Coordinates all department-related guest service activities. Assists with personnel processing and reporting, including scheduling, reviewing, and advising seasonal staff. Acts as the departmental liaison for company affairs to external working partners and organizations. Provides job-specific and customer service training. Monitors employees’ work and customer service performance against defined goals and objectives throughout the season.