About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. As the Lead Laundry Attendant, you’re the go-to leader for a hardworking team that keeps the resort running smoothly behind the scenes. You provide hands-on guidance, keeping the team focused, motivated, and safe throughout each shift. With a sharp eye for detail and a commitment to excellence, you ensure every linen is cleaned and processed to meet strict health and safety standards. Your leadership helps maintain the comfort and quality guests expect—making you a key player in delivering exceptional experiences every day! Training, scheduling, coaching, motivating, disciplining, and supervising the laundry team Sorting and weighing linens Loading and unloading linens from washers and dryers Folding and storing linens by type in designated locations Daily inspections of machines, chemicals, and linens. Communicate with supervisors and other team members for service or technical updates, requests, or concerns.