About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. As a Housekeeping Supervisor, you’re the champion of clean, cozy, and safe spaces that make every guest feel truly at home. You’ll lead a dynamic and diverse team, providing hands-on training, coaching, and support to ensure excellence in every room. With a sharp eye for detail and a heart for hospitality, you help uphold safety standards while assisting guests with warmth and professionalism. Training, coaching, rewarding, and disciplining all employees on aspects of the job. Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly. Radio and phone communications with all hotel staff on any safety or service concerns. Daily inspection of guest rooms and employee housing for quality assurance. Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products. Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervisor, creating memorable moments for our guests.