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Night Auditor @ Holland America/Princess Alaska-Yukon Land Operations

Holland America Denali Lodge, AlaskaOnsiteFull-time
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About this role

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Behind the scenes in every successful business are the accountants and administrative staff that support the entire organization. As a night auditor, you analyze, verify, and report on all sales for the resort with an eye for detail. Auditing transactions and verifying records help keep us profitable. Businesses cannot continue the next day until the night auditor has finished their work and therefore is a crucial position to the functionality of the entire business. The small group of people that work overnight is a special team that makes sure the property is safe and the next business day starts over for each venue. Process and print daily sales information using the property management system. Organize sales receipts from the front desk, tour desk, retail, and food & beverage departments and flag errors. Communicate with guests, employees, security, management, and emergency. personnel in the event of urgent and/or emergent medical and non-medical incidents on the property. Applies knowledge of local information, company products, optional tours, services, and operations for guests and employees to enhance their vacation and work experience. Provides excellent customer service and analyzes situations, investigates problems, and determines solutions.

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