About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Night Public Areas Attendant is the ultimate behind-the-scenes magician. You’ll be the eyes and ears of the hotel during its quietist hours while staying in close communication with the Guest Services Night Auditor. Night Public Areas Attendants are in charge of basic security of hotel premises, cleaning and maintaining hotel public areas and restrooms; assisting guests as the need arises; all while supporting safety standards and policies. Enjoy your full days off exploring and touring the land of the midnight sun! Basic on-site security of hotel premises, contacting Night Auditor radio throughout shift. Vacuuming/sweeping/mopping of the hotel lobby, stairs, dining room, kitchen, and bar/lounge. Dusting & polishing surfaces, banisters, windows, etc. Deep cleaning of public restrooms Performing janitorial duties of the main lodge and all public area spaces while using chemicals safely and in accordance with company policies and procedures. Cleaning and stocking all restrooms, sweeping, and mopping floors. Delivering amenities and linens to guests and housekeeping closets. Monitor and clean exterior locations of all trash and litter. Communicate with supervisors and other team members for service or technical updates, requests, or concerns. Maintain organization for housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination. Complete regular projects and deep cleaning. Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to the supervisor, creating memorable moments for our guests.