About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler supervisor, you make sure all their packed belongings arrive at their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests’ belongings follow them on their Alaskan journey. Supervises and motivates a team of luggage handlers and luggage truck drivers along with the unit’s activities and operations. Routinely coordinates and monitors logistics for luggage handling operations. Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport. Organize, sort, tally, tag, and label guest luggage daily. • Assists with misplaced and damaged luggage. Communicates frequently with managers, supervisors, and other team members for updates, requests, or concerns. May assist in the events of an emergency in accordance with company policies, procedures, and guidelines. Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.