About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Step into the front lines of innovation and problem-solving! As an IT Technical Support Specialist, you’ll be the go-to expert keeping systems running and users connected. Whether you're troubleshooting hardware, resolving software issues, or guiding users through tech challenges, your quick thinking and technical know-how will keep the workplace humming. With every ticket you close and every issue you solve, you’ll be powering productivity and making a real impact. If you love technology, thrive under pressure, and enjoy helping others succeed, this is your moment to shine! This position evaluates and resolves user hardware and software problems. Installs PCs, printers, software, and terminals. Position also assists with file server back-ups and installs data/voice cabling and connections. Coordinates vendor-provided repairs and maintenance. Maintains inventory of computer hardware and assists with departmental projects as required by departmental supervision.