About this role
The Insights team The Insights specialism at Ebiquity sits within our Client Success Team. We find insights in data and make actionable recommendations that will add value to clients. The Insights team does not just present the factual data. They provide answers to the “So what?” and “Why?” that empowers clients to take more control of their media investments. We are thought leaders in our area of specialism and are called upon to help craft client and industry points of view. Our subject matter expertise, enabling the insights we provide, is our point of difference in the market and our core strength. It is the reason we are the global leader in media consultancy. As Director, Insights, you are essential to client satisfaction by evaluating media investments—both linear and non-linear video and digital—across media governance, cost, and quality benchmarking. Your role is to develop actionable insights and recommendations that unlock value, enhance media effectiveness and efficiency, and support Ebiquity’s ERA principles. Client Leadership & Delivery • Own the development and presentation of client deliverables, ensuring clear narratives, visuals, and well-prepared meetings. • Lead the creation of insights and actionable recommendations that maximize media value. • Act as the primary Insights lead for assigned clients—attending all meetings, leading the presentation of findings, and managing follow-ups. • Collaborate with Client Partners and Account Executives to meet client expectations and contribute to retention and growth. • Maintain effective collaboration with clients' agency partners to ensure smooth project execution. Operational Excellence • Ensure the efficiency and effectiveness of workflows and timelines, addressing issues proactively with internal and external stakeholders. • Partner with Client Partners to manage team resources and support operational excellence. Integration & Cross-Team Collaboration • Work across disciplines to deliver integrated insights and recommendations. • Occasionally support new business efforts in collaboration with the Growth team, including RFP responses. Team Management • Manage and mentor an Associate Director, as well as support the development of Senior Consultants and Consultants.