About this role
Join our Timetabling and Module Selection team as a Timetabling Officer, helping to create accurate, clash-free academic timetables and manage student module allocations across our teaching sites. You’ll work with staff and students to solve complex problems, provide excellent customer service and help improve our timetabling and module processes. Academic timetabling: Support the creation and maintenance of accurate, clash-free academic timetables across the University’s teaching sites, using TimeEdit. Timetable requirements: Work with Course Leaders and senior academics to gather, understand and translate complex teaching requirements into workable timetable solutions. Module administration: Set up and maintain accurate module records in SITS and ensure students are allocated to the correct modules and credits. Module selection: Support and lead aspects of the annual module selection process, including maintaining student-facing selection portals and guidance. Data accuracy and problem solving: Analyse information, identify and resolve timetable and module allocation issues, including non-standard or complex cases. Customer service: Provide specialist advice and support to students and staff through the CRM and team inbox, explaining complex timetable and module information clearly and professionally. Room booking: Support ad hoc room booking processes, particularly for teaching sites outside Bath. Team collaboration: Work closely with colleagues across Academic Registry and other University teams to deliver effective timetable and module services. Operational support: Attend occasional meetings and travel to other teaching sites to support induction, operational reviews and other activities, including some out-of-hours work during peak periods.