About this role
BASF started doing business in Japan in 1888. Activities cover four business segments including chemicals, performance products, functional materials & solutions and agricultural solutions. BASF maintains a strong research and development presence in Japan including the Yokohama Innovation Center (engineering plastics) and the Research and Development Laboratory and Application Technology Center for Battery Materials in Amagasaki. Objectives of the Position As a specialist, propose and implement local sales strategy for responsible products for growth by creative and convincible communication to customers and internal stakeholders including overseas colleagues. Achieve own sales targets and deliver tangible results. Main Tasks Sales and account Management Drive the business of assigned customers/territory aiming to meet or exceed business targets (cCM1 & Volumes) for respective customers Implementation of respective SBU strategy in country and identify and implement business or value growth for respective customers/territory Continuously increase market and competitor intelligence and update customers and competitor’s data (supply/demand) Effective credit control and working capital management at customer to meet financial targets for DSO, DIV and overdue management Carry out market studies/ projects for respective end industry /customers for identifying future opportunities Negotiate and close deals or contracts with customers by taking complete customer accountability & leveraging knowledge of entire product value chain, supply capabilities and competition Ensure business compliance according to BASF policy Customer relationship management Develop, align and execute mid- and long-term account plans Identify & translate market opportunities into business through cross BU cooperation & new working concepts / ideas To identify & develop differentiation strategies to improve competitive advantage by understanding customer needs, gathering & sharing of market & competitor information – Ensure value pricing whenever applicable Develop lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio Identify and attract new customers, pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business Ensure high/wide customer contacts and regular visits to customers Handling and closing of customer complaints and issues Operational Tasks Provide operational guidance and coordinate the relevant functional departments to ensure value creation and customer satisfaction Use of NPS to continuously improve customer experience Accountable for Demand- and Sales Forecast and fulfilment supporting efficient planning of products and services to support production planning (return on assets) using tools like OMP DP and local merchandising business model To enhance work coherence, quality & efficiency by contributing actively in sales meetings, reporting and in developing customer training/communication materials for sales Ensure effective, open and speedy communications for faster decision making Ensure adherence to business initiatives /tool, e.g. OMP-DP, PMM, NPS, Salesforce etc. Minimum Education and Qualification Required for the Position Education: Bachelor degree. Chemistry is preferred. Working Experience: 3-5 year Sales experiences in chemical related industry. Language: Business level in English Technical & Professional Knowledge: Take an action entrepreneurially with customer insights.