About this role
Summary The section of Gastroenterology & Hepatology is seeking an enthusiastic, hardworking, and reliable Medical Assistant II to be a part of the Gastroenterology group to support our clinicians providing services to patients. As an MA II, you will have primarily MA II responsibilities (performing routine patient care i.e. rooming/vitals) and procedure scheduling . This position will assist in the examination and treatment of patients under the direction of the physician. Main responsibilities include interviewing patients, measuring vital signs (i.e. pulse rate, temperature, blood pressure, weight and height), recording information on the patient electronic chart using EPIC and working desktop messages for incoming calls/questions from patients. Shifts will be 8:00-5:00 Monday-Friday, with a one-hour lunch break. Job Duties Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collect specimens, EKGs/ECGs, and POCTs. Collects patient history, performs medication reconciliation and enters information in the electronic medical record. Notes the primary complaint/reason for patient’s visit. Sets up instruments and equipment for Physician. Assist with procedures as needed. Administer medication under direction / order of a supervising Physician. Instructs Patients on general care and medical procedures. Maintains patient and service rooms in a neat and orderly condition. Schedules patient tests, procedures, and appointments. Conduct patient outreach phone calls and post visit follow-ups. Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information. Take inventory of clinic supplies and order supplies as needed. Sorts and distributes clinic mail and medical records to the appropriate clinic personnel. Other duties as assigned. Minimum Qualifications High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution. Two years of relevant experience. Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS). Current Basic Life Support (BLS) Certification through American Heart Association. Preferred Qualifications and Skills Experience with Microsoft Office applications. Strong customer services skills with the ability to problem-solve and de-escalate situations. Strong written and verbal communication skills. Proactive, team-oriented attitude. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.