About this role
The position is responsible for arranging and directing the transportation and shipment of export/Import consignments from origin to destination by compiling, completing and verifying required documents in accordance with company policy and procedure and external body regulations. Key Tasks Ensure export sea consignments are processed to meet customer expectations and designated KPIs Uphold customer service excellence Work together with Export Sea team to ensure quality and accuracy of work delivered Carry out export work flow processes in accordance with management directive, customer instructions, SOPs and specified requirements Establish and maintain strong client relationships with DSV customers (internal and external), suppliers and service providers both locally and overseas. Ability to problem solve Export issues with a range of stakeholders including but not to limited: airlines, shipping lines, transport providers, co-loaders and customers. Enter data into CW1, accurately and in a timely manner Compatible in ECNs & PRAs Plan and prioritize export shipments from the Export Workbench to achieve milestone requirements, designated KPIs and deadlines. Calculate monetary issues such as invoice costings, GST, etc. and weights and measures in relation to load sizes, space availability, etc. Implement and monitor process improvements Support the Senior Team Lead & Manager with day to day activities, and other reasonable tasks and projects as required About you Interpreting data (Quantifying issues; applying technology; evaluating information objectively Industry knowledge and experience Cargowise One knowledge and experience Microsoft office experience (Outlook, Excel) Relevant industry regulations: RACA, IATA, Dangerous Goods DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook . At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.