About this role
YOUR TASKS: Commission, test, and troubleshoot our systems in the areas of barcode, RFID, and camera technology. Contribute your ideas to projects and help design efficient processes in intralogistics and factory automation. Act as a competent point of contact for our customers on-site for technical questions and provide expert advice on an equal footing. Conduct training sessions and teach our customers and their employees how to use our technologies safely and efficiently. Document your assignments and maintain relevant customer data in the CRM system. Work closely with our colleagues in Technology and Sales. Travel regularly throughout Germany and spend an average of three nights per week away from home. YOUR PROFILE: Degree as a state-certified technician or master craftsman in electrical engineering or a comparable qualification; alternatively, relevant vocational training combined with corresponding professional experience Experience in technical field service, ideally with knowledge of identification and image processing technologies Knowledge of industrial control systems and data processing systems is an advantage Confident use of MS Office and CRM systems Good written and spoken English skills Strong customer orientation, organizational skills, and willingness to travel Excellent communication and teamwork skills as well as flexibility Contact: Esther Riffel