About this role
DP World is growing, and we need motivated and reliable Administrator (NE) in Olive Branch, MS ! The ideal candidate is fast learning, quick thinking and reliable. When you join our team, you will have the opportunity to participate in training for the necessary skills and experiences that will change your career! About the Role How you will contribute Answer incoming calls and emails from internal and external customers. Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded. Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner. Liaise on a daily basis with customer contact external and internal. Control flow of contract paperwork for new vendors. Maintain weekly billing files in conjunction with the finance department. Attend customer review meetings, both on and off site. Ensure that client complaints are handled in-line with SLA. Escalation point of contact with client / vendor / carrier for all customer service related issues. Other duties as assigned Your Key Qualifications HS Diploma required, College degree preferred. Must be able to follow through on all assignments. Meet deadlines consistently. Strong office administration skills including complete knowledge of Microsoft Office. Professional, accurate & precise, ability to manage multiple tasks. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.