About this role
About this role <p style="text-align:justify;line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">We are seeking a senior CloudOps Engineer to operate and improve Azure production services for APAC customer environments. The role provides regional CloudOps capability during APAC business hours, supports production go-lives and hypercare, and coordinates incident resolution with SL2 and the European CloudOps team.</span></p> Your responsibilities <ul style="margin-left:24px;"><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Operate, monitor and maintain Azure production environments during APAC business hours</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Support customer go-lives, production releases and hypercare, including deployment validation and rollback readiness</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Monitor service health, capacity, availability and alerts; investigate incidents and coordinate resolution with SL2, European CloudOps, application teams and relevant third parties</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Support Azure platform components, including AKS, networking, Azure Front Door/WAF, API Management, databases, storage, Key Vault and monitoring services</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Implement approved infrastructure and configuration changes in accordance with change-management, security and operational procedures</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Contribute to root-cause analysis, preventive actions and improvements to production reliability</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Improve operations through scripting, infrastructure as code, runbooks and appropriate automation</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Maintain accurate documentation for production environments, operating procedures and customer-specific configurations</span></p></li><li><p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">Contribute to observability and alerting improvements using Azure Monitor, Log Analytics, Grafana and OpenTelemetry-based telemetry where applicable</span></p></li></ul> Your qualifications, skills and experience <ul><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">At least 5 years of hands-on CloudOps, DevOps, infrastructure or production-operations experience, including senior-level ownership of operational tasks</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Practical experience operating production workloads on Microsoft Azure</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Experience with several of the following: AKS/Kubernetes, Azure networking, Azure Front Door/WAF, API Management, Azure SQL, storage, Key Vault, Azure Monitor and Log Analytics</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Experience with incident management, production troubleshooting, change control and release support</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Familiarity with infrastructure as code and automation, such as Terraform, Bicep, ARM templates, PowerShell, Bash or Python</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Ability to interpret monitoring and telemetry data to investigate service degradation and operational alerts</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Experience with .NET, ASP.NET (MVC, Web API), Web Services, SQL, RabbitMQ, Redis</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">Strong documentation, communication and coordination skills across time zones and teams; professional fluency in English</span></li><li><span style="line-height:115%;font-family:Roboto;font-size:16px;color:#767382;">A careful, risk-aware approach to production changes, a strong sense of ownership, and an automation-oriented mindset</span></li><li><span style="font-size:16px;line-height:102%;font-family:Roboto;color:#767382;">The role provides APAC-hours coverage</span></li></ul> Location <span style="font-size:16px;line-height:102%;font-family:Roboto;color:#767382;">Indonesia</span> We offer you <ul><li><p style="margin-bottom:4pt;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">An open-minded, international and fast-paced environment where decisions are made quickly, ideas are welcomed and people are encouraged to make a real impact</span></p></li><li><p style="margin-bottom:4pt;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">A meritocratic culture built on ownership, performance and continuous feedback, where ambition is recognized and contribution matters</span></p></li><li><p style="margin-bottom:4pt;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">The opportunity to influence decisions, challenge the status quo and shape better ways of working, while collaborating across teams and functions</span></p></li><li><p style="margin-bottom:4pt;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">A strong commitment to continuous learning and professional development, with support to grow your expertise, capabilities and career</span></p></li><li><p style="margin-bottom:4pt;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">A values-driven culture where we Care by building trust and lasting relationships, Commit by taking ownership and delivering on our goals, Collaborate by bringing the right people and expertise together, and Challenge ourselves to raise the bar and achieve stronger outcomes</span></p></li></ul> How to apply <p style="line-height:115%;"><span style="font-size:16px;line-height:115%;font-family:Roboto;color:#767382;">If you are passionate about joining a growing and motivated team of financial services enthusiasts and want to contribute to the growth of a leading international FinTech company, please click below to apply.</span></p>