About this role
Who We Are
Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people.
The Role
The Qualified Supervisor (QS) – Electrical Testing is the technical authority responsible for ensuring all electrical testing, inspection, certification and remedial works delivered under the EICR contract are completed safely, compliantly and in accordance with applicable legislation, standards and company procedures.
Reporting to the Contract Manager with a dotted-line responsibility to the Head of Compliance & Quality Assurance (HOCQA), the post-holder provides technical leadership, supervision and competency oversight to Electrical Engineers, Improvers and Site Supervisors undertaking Electrical Installation Condition Reports (EICRs), Rising Lateral Mains Testing (RLM) and associated remedial works.
The QS is accountable for technical compliance, certification quality, engineer competency, audit performance and adherence to NICEIC requirements. The role acts as the primary technical escalation point for electrical compliance matters and supports the successful delivery of statutory compliance obligations across the Testing contract.
This is a full-time, permanent role, working predominately on site within South and West London.
Key Responsibilities
• Direct line and people management of Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build a high-performance team, create an accountable and values driven culture, and nurture the growth and development of team members.
• Conduct regular performance reviews, provide coaching and mentoring, and support career development pathways.
• Supervise day-to-day performance against Contract’s agreed compliance, response, repair and certificate-turnaround SLAs.
• Lead and supervise staff, ensuring works are delivered safely, to a high technical standard, and in full compliance with industry standards and company procedures, while providing ongoing technical support and mentorship.
• Identify technical skills gaps through audits, supervision visits and performance reviews, implementing targeted training and development plans to improve competence, quality and compliance performance.
• Act as the designated Qualified Supervisor in accordance with NICEIC requirements and maintain oversight of all electrical certification issued under the company's registration.
• Conduct regular site supervision visits, technical audits and post-inspection reviews to verify workmanship, technical compliance and quality standards.
• Discharge supplier-side Principal Contractor duties under CDM 2015, including site-specific RAMS supplied to Client before works commence, daily asbestos checks against asbestos portal/register before each visit.
• Develop and deliver technical training programmes, toolbox talks and competency workshops to engineers, supervisors and apprentices, ensuring teams remain current with legislative changes, client requirements and industry best practice
• Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures.
• Carry out electrical testing, inspection, installation and maintenance works as required
• Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations.
• Review, verify and approve certification and technical documentation prior to issue to clients.
• Prepare quotations and variations and liaise with suppliers and order materials where required and conduct regular reviews of incomplete jobs (‘WIPs’) to monitor progress and ensure timely completion.
• Support investigation and resolution of technical escalations, defects, complaints, incidents and non-conformances.
• Ensure personal CPD and CPD for direct reports (site supervisors/engineers/improvers) is kept up to date and recorded
• Undertake company-provided training, participate in appraisals, and engage in performance improvement programmes to support ongoing development.
• Support business improvement initiatives and contribute to the achievement of operational, quality and compliance objectives.
• Undertake any ad-hoc duties as reasonably instructed by your line manager or directors.
Qualifications
Essential:
• City and Guilds NVQ level 3 Electrotechnical Qualification or equivalent
• AM2 practical assessment.
• City and Guilds 2391-51 or equivalent
• City and Guilds 2382-18 – BS7671 18th Edition update.
• Detailed working knowledge of BS 7671, Electrical Safety Standards Regulations and EICR processes within residential and social housing environments.
• Experience supporting/ supervising engineers and maintaining quality standards within an electrical compliance environment.
• Strong IT skills, including client portals, mobile workforce systems, certificate-management software (PDF upload with naming conventions) and Microsoft 365.
• Demonstrable experience operating as a Qualified Supervisor within an NICEIC, NAPIT or equivalent accredited environment
Desirable:
• SMSTS and IOSH Managing Safely (or NEBOSH General/Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties
What We Offer
At Fixatex, we believe great work deserves great rewards. You can expect:
· Competitive salary based on experience
· Private healthcare contribution
· Increasing holiday allowance with length of service
· Company vehicle with private mileage allowance and fuel card
· Supportive sick pay and wellbeing policies
· Test equipment and PPE provided
· Access to a fully stocked warehouse
· Ongoing training and development in our purpose-built training centre
· Clear progression opportunities
· A genuine team environment where everyone’s input matters
· A supportive workplace that recognises the need for flexibility
· Regular team events and celebrations
· £1000 employee referral scheme
Our Values
We’re proud of the culture we’ve built and are looking for people who live by our values:
• Care like it’s family
• Ownership at every level
• One team with integrity
• Keep raising the bar
We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit.
Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.