About this role
Job summary
An exciting opportunity has arisen to undertake an apprenticeship within our Healthcare Records/Medical Secretaries team.
The successful candidate will be based within the one of the Medical Secretarial Team sub-specialities and will provide admin support duties .
The post will include typing of clinic notes and processing letters, scanning patient information into the EPR system, processing mail within the team daily, answering and dealing with queries via telephone and other administrative support as required. The nature of the typing is complex, sensitive and confidential.
We are looking for an individual with an interest in secretarial work who is able to work well as part of a team as well as the ability to work on own initiative. Good communication and interpersonal skills are important along with the ability to work accurately, paying attention to detail.
Protected time will be given to complete modules within the apprenticeship.
Apprenticeship wage £6.40 per hour After 12 months in post entitlement to the minimum wage is based on their age For those aged 21 & over the rate will be£11.44 For those aged 18-20 the rate will be£8.60 For those under 18 it will be £6.40 per hour Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Typing of patient's clinic notes from Digital Transcribing System.
Scanning patient information into the Electronic Patient Record system accurately.
Opening and processing mail within the department daily.
Answering the telephone and dealing with queries under guidance with the Senior Medical Secretary.
About us
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
Job description Job responsibilities
Process incoming mail and distribute as necessary on a daily basis.
Scanning of patient information into the patients electronic record, eg, physio reports, scan results, blood results promptly and accurately.
To type clinical notes, pre op notes and ward notes accurately through audio transcription distributing as necessary to the relevant healthcare professions and patients. This work involves a significant use of the Trusts computer systems.
Maintaining the diagnostic waiting list to include printing off results and updating the diagnostic waiting list.
Up-dating patients details on the CareFlow system ensuring accuracy.
Checking patients appointments and waiting list entries on the CareFlow system
Answering incoming telephone calls as well as carrying out external telephone calls
The use of photocopy and fax machines
Person Specification
Experience Desirable
Work experience/part-time employment
Qualifications and Training Essential
GCSE pass English language GCSE pass Maths
Desirable
All round good GSCE results
Skills and Competencies Essential
Good communication and interpersonal skills Good accuracy and detail of work produced. Good all round team player, willing to learn and an interest in secretarial work Flexible approach and ability to work on one's own initiative
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust
Oswestry
SY10 7AG
United Kingdom
Employer's website https://www.rjah.nhs.uk/ (Opens in a new tab)