About this role
Job summary
We are looking for an enthusiastic and experienced Healthcare Assistant (HCA), or Senior HCA depending on experience, to join our established and supportive Nursing Team.
The successful candidate will have previous Primary Care experience and will have the opportunity to develop their skills through a comprehensive induction programme, as well as in-house and external training.
We are a supportive, innovative and progressive practice committed to developing our team and expanding roles.
Hours: Full-time or part-time Essential: Availability to work Thursdays and Fridays
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
Main duties of the job
The Healthcare Assistant works under the direct supervision of the Nurse Manager. All work is in accordance with specific Practice guidelines and protocols and will assist the Practice Clinical Team in the care of patients to include treatment, preventative care, screening and patient education.
About us
Leeds City Medical Practice is a forward thinking, friendly training practice supporting education and development for all the staff with a performance pay scale in line with Agenda for Change.
It is a 10-partner practice committed to delivering exceptional patient care in a positive and supportive environment.
Job description Job responsibilities
CLINICAL DUTIES AND RESPONSIBILITIES
New patient health checks and appropriate referrals to the GP
Taking and uploading ECG for immediate GP review
Venepuncture
BP monitoring as practice protocol
Hypertension and Pre-Diabetes review as practice protocol and referring to GP for medication review
Urinalysis, following practice protocol
Amber Drugs blood monitoring as practice protocol
Weight management: following practice protocol when weight loss medication is required. Referral to appropriate support agencies
Lifestyle advice and referral to appropriate support agencies
Basic Smoking Cessation and referral to appropriate support agencies
NHS Health Checks following appropriate training
Chaperone duties as required
Organising Domiciliary Blood/BP visits under supervision of Nurse Manager
Extended Duties for Senior HCA:
Influenza & Pneumococcal Immunisation (on completion of accredited course) with Patient Specific Direction supervised by Nurse Manager/Lead Nurse
B12 injections on (completion of accredited course) under Patient Specific Direction supervised by Nurse Manager
Simple Minor Dressings: on completion of theoretical course instructions from nurses
Removal of basic sutures /staples
Spirometry on completion of accredited course
Assist GPs in Minor Surgery or Coil Clinics
24hr BP monitoring following practice protocol.
ADMINISTRATIVE DUTIES
Assist with patient Recall
Restocking of Clinical areas and GP rooms
Ordering Clinical stock as per guidance from Nurse Manager
Vaccine/cold chain storage, monitoring and recording
Ordering of Health Promotion materials
To assist with any administrative duties requested by the Nurse Manager
COMMUNICATION
Ensure all patients and relatives are treated with respect and dignity at all times.
Utilise and demonstrate effective communication styles, to ensure patients are fully informed and consent given to treatment.
Comply with practice requirements for recording information into patients records.
Ensure accurate documentation will all consultations
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural backgrounds and preferred ways of communicating.
Act as an advocate for patients and colleagues
To be aware of the Adult and Safeguarding policy and procedure
Communicate effectively with other members of the MDT
TEAM WORK
Work as an effective and responsible team member Recognise & understand the roles of individuals working within the team & how these interface with your own Participate in and support local projects as agreed with the Practice Management Team
DELIVERING OF A QUALITY SERVICE
Produce accurate and complete records of patient consultation, consistent with policies and procedures
Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Deliver care as an individual and team according guidelines and evidence-based care .
Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
MANAGING INFORMATION
Process data using accurate read codes in order to ensure easy and accurate information retrieval and monitoring and audit process. Ensure clinical information is documented using practice templates. Awareness of data entry a checking of appropriate codes to achieve targets Follow Information Governance Guidance
CONFIDENTIALITY
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
EQUALITY AND DIVERSITY
Always support the equality, diversity and rights of patients, carers and colleagues. Co-workers, patients and visitors must be treated equally irrespective if their ethnic origin, gender, age, sexual orientation, religion and age
LEARNING AND DEVELOPMENT
HCA to discuss and develop own learning needs with Nurse Manager and undertake appropriate learning The HCA must complete all mandatory training within agreed time scale. To attend clinical supervision with Nurse Manager
To attend training and development courses according to practice requirements and availability of mentorship support and funding available.
To participate in training at in-house TARGET sessions to the nurse team.
To Attend Clinical and Nurse Meetings when available
PHYSICAL EFFORT
A combination of sitting, standing and walking and frequent physical effort will be required for the role both in clinic and driving for home visits.
The HCA will be expected to use both hands and arms constantly.
The HCA will be expected to move equipment to another clinic setting in accordance to health and safety regulations.
The HCA will be expected to carry equipment from the car to patients homes for home visits in accordance with health and safety regulations.
HEALTH & SAFETY
Always follow the Practice Infection & Control Policy to maintain a safe, clean environment
To Identify risks involved in all work and practice equipment
To maintain updates in all Mandatory Health & Safety Training
MENTAL EFFORT
Requirement to concentrate during short periods for checking patient detailed, clinical records, performing procedures and driving during home visits and between sites.
Requirement to record information in the patients records, machines, sample forms and specimen bottles. These records must be a 100% accurate to avoid errors that may delay patient diagnosis or management.
Ability to perform during busy unpredictable work patterns including home visits.
EMOTIONAL EFFORT
Requirement to work alone during home visits and may be exposed to ill and terminally ill patients.
Situations which may cause distress i.e. staff situations, distressed patients or relatives.
Situations where patients complain and express their feelings about services or previous experiences.
GENERAL
The HCA must be a car owner with a current UK driving license. (unless agreed by the Senior Partners) Insurance must cover business use and documents (driving license, MOT, Insurance and Tax) must be available on request from line manager. The Job description may be subject to variation from time to time and should be viewed as a guide rather than an exact description. The practice operates a no smoking policy. The HCA will be expected to wear a uniform provided whilst in clinics or home visits and comply with practice uniform policy at all times. An identity badge which must be worn at all times.
Person Specification
Experience Essential
Experience of recently working in a similar role in a Primary Care environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds City Medical Practice
Address 123 Cemetery Road
Beeston
Leeds
LS11 8LH
United Kingdom
Employer's website https://leeds-city-medical.gpsurgery.net/ (Opens in a new tab)