About this role
Job summary
We are excited to announce that we are looking for an experienced full-time Band 4 Medical Secretary to work in the Gastroenterology department at Heartlands and Solihull Hospital for 37.5 hours a week. You will be working with an established team of medical secretaries.
You will need to be keen and enthusiastic, if this is you.... then you won't regret applying for this role and becoming part of the Gastroenterology team. We require someone who is hardworking, methodical, good at audio typing, good communication skills, approachable and friendly and will work alongside an already established team of medical secretaries.
This is a full-time, fixed term post (12 months), and the successful candidate would be required to work core-working hours from Monday-Friday.
If the above is of interest to you and would like an informal chat prior to interview, then please get in touch with Ellisa Andrews, contact number: 0121 424 0435, [email protected].
Main duties of the job
*To provide a complete confidential general and medical secretarial service for the Consultants and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. To organise case conferences, seminars and travel arrangements and assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets
*To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature
*To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature
*To draft letters on behalf of the Consultants in a sympathetic but easily understandable manner, for example when informing patients of their test results
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in a clerical environment *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology *Working knowledge of medical terminology
Experience Essential
*Experience of working as a Medical Secretary *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) *Experience of using IT systems *Experience of working in Healthcare *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines
Desirable
*Experience of working in a busy environment
Additional Criteria Essential
*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion *Good keyboard / IT skills *Good organisation skills and ability to multitask *Good time management skills *Ability to deal professionally with enquiries from staff, patients and visitors *Ability to problem solve *Understand confidentiality and apply the principles in everyday working practice *Ability to pay attention to detail where there are predictable interruptions to the work pattern *Ability to deal with stressful situations and sensitive issues *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites
Desirable
*Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)