About this role
Job summary
Being Connected means making sure our people have a voice and that we work together to make UHB a better place. Staff partnership brings colleagues, trade union representatives and Trust managers together to listen, share perspectives and address the issues that matter. It's an important part of building trust, strengthening working relationships and helping colleagues feel heard, supported and valued
The Partnerships team supports working relationships between the Trust and Staff Side, which brings together 14 recognised trade unions under the Trust's Partnership Agreement. Staff Side represents colleagues and raises their concerns with Trust managers. You will provide the reliable day-to-day administration that helps meetings run smoothly, information remain accurate and agreed actions move forward.
This opportunity offers a practical route into people-related services as part of our Staff Partnerships team. Based at Regents Court and supporting services Trust-wide, you will help the team provide an organised, responsive and professional service to colleagues, managers and staff-side partners across UHB
For someone interested in developing a career in HR, employee relations or people services, the post offers valuable exposure to partnership working and the arrangements that support staff engagement and consultation. It provides a strong foundation for broader administrative or corporate roles, where organisation, confidentiality, communication and sound judgement are highly valued
Main duties of the job
You will help keep the work of the Staff Partnerships team organised and on track. This will include managing shared inboxes and diaries, arranging meetings, preparing agendas and papers, taking accurate minutes and transcribing and circulating them promptly, maintaining action logs and records, and responding to telephone and email enquiries. You will be managed by the People Partner Lead, who is the established link between Staff side and trust management.
You will support the coordination of partnership meetings, engagement activity and related events, ensuring that colleagues have the right information at the right time. You will also update Trust systems and trackers, format correspondence and reports, process routine documentation, maintain confidential electronic records, and help monitor deadlines and follow-up actions.
As the team supports activity across the Trust, you will build relationships with colleagues in different services and become a point of contact who understands what needs to happen next
A genuine desire to help and support colleagues is important, together with the ability to respond sensitively and with empathy when staff concerns or difficult situations arise. You should be comfortable using MS Office, handling sensitive information with discretion and communicating professionally with a wide range of people. You do not need to know everything about staff partnership working from day one, but you will need curiosity, attention to detail and a willingness to learn
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities Please Note:: For more information about this exciting opportunity please see attached Job Description
Person Specification
Qualifications Essential
*NVQ Level 3 in Business Administration or demonstrable equivalent experience in an administrative or officebased role. *Knowledge of administrative procedures, including specialised IT systems and project management, training knowledge, acquired through formal training or experience to diploma level or equivalent relevant experience.
Desirable
*IT qualification such as ECDL. *RSA Level 3 typing or equivalent experience within administrative environment.
Experience Essential
*Excellent communication skills, both written and verbal. *Ability to plan work and multi-task. *Advanced IT skills with a working knowledge of Microsoft packages such as: Outlook, Word, and Excel. *Ability to work autonomously, or as part of a team. *Minute taking *Able to remain calm in a busy environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)