About this role
Job summary
An exciting opportunity has arisen for a Ward Administrator to join our Adult Mental Health Wards in Exeter, Wonford Site.
We are looking to recruit a motivated and enthusiastic individual to join our busy team who has a flexible approach to supporting the ward team. You will need an understanding of confidentiality, possess strong communication skills and be able to work with both clinical and administration staff, members of the public, patients and electronic systems.
This is a hugely rewarding and unique administration role which will give you an excellent insight into adult mental health conditions and the range of therapies and interventions that we offer.
The post is permanent, up to 37.5 hours per week.
Please not that this vacancy does not meet the requirement for certificate of sponsorship.
Main duties of the job
The post-holder's role will be to work in partnership with the Ward Manager and MDT as Ward Administrator in the team ensuring high quality administrative support that will enable the provision of the best possible care to service-users.
This role is interesting and varied, some of the main duties include:
Provide support to Ward Manager and MDT Minute taking of MDTs and Business MeetingsRotas - escalate unfilled shifts and update staff working hours Ordering of ward supplies Uploading to patient and staff records
About us
About Devon Partnership Trust
We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job description Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Skills and Abilities Essential
Excellent verbal and written communication skills, in person, on the telephone or electronically. Able to deal confidentially and tactfully with people at all levels. Experience in dealing with people in distress in a calm and confident manner. Ability to plan ahead and anticipate.
Qualifications Essential
NVQ Level 3 Business Administration. Evidence of continuing professional and personal development.
Experience Essential
Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information.
Knowledge Essential
Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments. Experience or understanding of creating electronic records, electronic filing systems. Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Employer details Employer name Devon Partnership NHS Trust
Address Wonford House
Dryden Road
Exeter
EX2 5AF
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)