About this role
Job summary
Start Date: On or after 1st October 2026
Job Title: WardReceptionist
Department: Endoscopy
Site / Hours: Lincoln County Hospital 22.5 hours
Working days - Monday 08:00-16:00, Thursday 08:00-16:00, Friday 09:00 - 17:00
Salary: Band 2
Contract Type: Permanent
United Lincolnshire Hospitals NHS Trust (ULHT)provides a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire and beyond.
The Endoscopy Unit's within the Trust perform a variety of standard and advanced Endoscopic procedures for both out-patients and in-patients including; gastroscopy, sigmoidoscopy, colonoscopy, bronchoscopy, percutaneous endoscopic gastroscopy (PEG) insertion, oesophageal stenting and ERCP (endoscopic retrograde cholangio-pancreatography). Other specialist work is also undertaken by individual consultants.
Main duties of the job
The units are moving towards a seven day a week service being open between the hours of 8am and 8pm. Our aim is to provide the very highest standards of care to patients and relatives a like ensuring privacy and dignity is maintained at all times. Reporting to the Endoscopy Support Manager the successful candidate will be responsible for meeting and greeting the patients on arrival and ensuring the paper work is prepared for their appointment while providing a professional, comprehensive and confidential administrative function to the Endoscopy Unit. Duties will also include the booking of new and follow up appointments for Urology patients, in which training will be given.
There may be occasions when there is a need to travelTrust wideto cover other sites.
Candidates should have: - Excellent interpersonal skills - Excellent communication skills both verbal and written - Evidence of the ability to work under pressure and to meet deadlines -Medway training & knowledge of the Endoscopy units would be a benefit but not essential.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!
Person Specification
Qualifications Essential
GCSE Maths and English
Desirable
NVQ2 or equivalent in relevant subject, i.e. customer care skills PAS Trained
Skills, Knowledge & Aptitudes Essential
Ability to prioritise workload Good keyboard skills Good oral and written communication skills Attention to detail Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
Understanding of booking systems and maintaining diaries Interest in Endoscopy
Previous Experience Essential
Working with the public in a customer care position.
Desirable
Reception Experience
Specific Requirements Essential
Ability to work to tight deadlines Ability to work under pressure Ability to work either as part of a team or on own Ability to work unsociable hours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name United Lincolnshire Hospitals NHS Trust
Address Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)