About this role
Job summary
The post holder will be joining our Performance & Informatics (P&I) department who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence, Clinical Administration and Patient Access.
The post holder will line manage a team of analysts and lead the improvement and use of data and BI around Elective, Cancer and Urgent and Emergency Care throughout the Trust, as well as supporting the Trust's Clinical Groups and Specialties.
The post holder will be expected to work to their own initiative, providing high level information analysis, systems development and investigation, but also have the skills and expertise to interpret, articulate and create business intelligence and insights to inform and drive organisational decision making.
The post holder will ensure that high quality data and intelligence is provided, interpreted and investigated to support service planning, management, delivery and transformation through designated Trust programmes. They will also be responsible for ensuring the Trust reporting supports the national requirements, including submissions of statutory/NHS returns ensuring data is both accurate and timely.
This is a senior post within P&I and therefore the successful candidate will be required to work on-site for a minimum of three days per week subject to business need, with the first three months working on-site five days to understand current practices and to build relationships and networks.
Main duties of the job
Deputise for the Head of Business Intelligence when required. Be accountable for Trust wide and programme information to support operational colleagues in the management and development or transformation of their services. Carry out complex analysis to support Trust staff at all levels, offering guidance and interpretation to ensure the analysis is both appropriate and useful. Provide advice and specialist knowledge to define Trust wide and external information requirements and establishing appropriate reporting mechanisms. Utilise experience, knowledge, judgement and skills to develop and improve information reporting systems for operational and strategic monitoring of patient information in line with National data requirements and definitions. This will be achieved using a variety of reporting tools and a combination of advanced procedures in, but not limited to, MS Excel, SQL Server, Power BI / MS Fabric. Direct line management of staff, providing leadership and ensuring appropriate arrangements are in place to set objectives, monitor performance and agree, review and deliver personal development needs. Contribute to the ongoing development and evolution of the department to meet the changing needs of the Trust and the patients and communities we serve, responding to the need for development and implementation of new technologies. To maintain a high level of knowledge and expertise in NHS information standards and definitions.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description Job responsibilities
Ensure line management responsibilities are delivered in line with Trust policy, whilst developing plans to attract and retain the best staff within the discipline in order to build as strong a team as possible. Direct line management of staff, providing leadership and ensuring appropriate arrangements are in place to set objectives, monitor performance and agree, review and deliver personal development needs. Develop work plans for staff, including agreeing, defining and scheduling tasks, and identifying resources. Identify training and development needs of staff for which the post is responsible and ensure these needs are addressed. Train staff as necessary in the use of processing and reporting, offering advice where required. Promote a culture of collaborative working to ensure that a consistent high-quality business intelligence and informatics service is maintained and delivered. To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of the Health and Safety Regulations.
For further details of the role please see the attached job description.
Please be advised the interviews for this post will take place 03/11/2026, subject to availability and change.
Person Specification
Qualifications Essential
oDegree or equivalent in a statistical or information related subject, or equivalent oEducated to Masters level or equivalent commensurate work experience oIMT Qualification
Desirable
oInformation management qualification. oStatistical qualification. oAny public health / population health qualification or training
Experience Essential
oExperience in health service informatics at a senior level oSignificant experience gained in information analysis within a large and complex organisation oSpecialist experience in systems interrogation, relational databases and spreadsheet analysis including writing complex queries in SQL or other relational databases oSpecialist experience of collecting, analysing and interpreting data oExperience of working with and advising stakeholders, such as, clinicians and managers, on the use and understanding of data and the training of BI tools where necessary oRelevant experience of providing an information service at senior managerial level oExperience of setting up and implementing internal processes and procedures oSignificant experience of managing and leading staff oExperience of working with senior managers and clinical professionals oExperience of working with business units/services to support the planning and service delivery oProven successful development of information solutions to complex service issues oExperience of supporting complex programmes of work and measuring and reporting progress of these
Desirable
oNHS Acute Trust Informatics background oPopulation Health Management approaches oUse of statistical packages and/or forecasting and modelling. oUse of Hospital Patient Information Administration Systems. oExperience of using Benchmarking resources e.g. Telstra Health and Model hospital oExperience of training staff in use of PC packages oData Visualisation - Power BI, Tableau
Knowledge Essential
oIn-depth knowledge and practical application of general information requirements and definitions in the NHS oUnderstanding of current NHS strategies, vision and policies and how they affect information gathering and dissemination oKnowledge and practical understanding of statistical techniques and application oKnowledge of data architecture, infrastructure and relational database theory/application oKnowledge of Health Inequalities and Public Health Management methods oUnderstanding of information security and legislation surrounding confidentiality e.g. Data Protection Act 1998 and the Freedom of Information Act 2000
Desirable
oKnowledge of Hospital PAS, NHS standard dataset and Benchmarking oStatistical analysis skills
Skills Essential
oAbility to analyse and interpret complex information oAbility to analyse data and to model trends in order to draw conclusions and assist decision-making oExcellent numeracy and literacy skills oExcellent oracy with the proven ability to present and explain working methods and complex analysis to technical and nontechnical staff oSelf-starter with the ability to work under own initiative to achieve their objectives without supervision, as well as within a team oInnovative and imaginative in resolving problems oStrong time management skills and ability to deliver accurate work within strict timescales oHave a logical and systematic approach to work, and ability to work accurately to strict deadlines oAbility to concentrate for long periods of time with frequent interruptions oAbility to prioritise own and workload of others oGood communication and interpersonal skills oApproachable and Collaborative. oAble to establish and maintain working relationships with colleagues from a variety of professional and organisational backgrounds oProactive approach oInterested in self, team and organisational development. oAbility to manage a budget for their department and to work alongside colleagues on analysis of budgets when necessary.
Desirable
oWork across Organisational boundaries oUnderstanding of Commissioner and Provider information requirements oChange management skills, able to implement change effectively oForward thinking and strategic outlook oInterest in self-development and the development of others
Commitment to Trust Values and Behaviours Essential
oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust
Address University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)