About this role
Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 37.5 hours per week
Salary: Negotiable (Depending on qualifications and experience)
We hold the right to close the advert early dependent upon application volumes.
Interviews are scheduled to take place week commencing 2nd and 9th of November.
Main duties of the job
An exciting opportunity has arisen to join Norfolk Primary Care, working as a Pharmacy Technician across a Primary Care Network in Norwich.
As a pharmacy technician you will work alongside our Clinical Pharmacists as a key member of the GP practice teams, contributing to prescribing of the highest quality, safety and value, supporting medicines optimisation and prescribing processes.
You will provide support to our GPs, Pharmacists, other clinical staff and reception teams, co-ordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, carers, hospital and community pharmacies, responding to medication queries and updating medical records.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.Help with challenges identified by practices workload, GP recruitment, sharing best practice.Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.Work within health systems to provide patient care in innovative and solution-focused ways.We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Job description Job responsibilities
Key Responsibilities:
To be part of the West Norwich Primary Care Network (PCN), working as a key member within the GP practice teams, contributing to prescribing of the highest quality, safety and value and supporting medicines optimisation.
Reporting to a Clinical Pharmacist, the post holder will provide support to the GPs, Pharmacists, Dispensers, other clinical staff and reception teams to co-ordinate discharge summaries, medication reviews and ensure the safe prescribing of medication. The post holder will support the development of a safe, cost effective, efficient practice repeat prescribing system through reviewing, improving and implementing medicines management processes.
Your core role in the GP practices will cover responsibilities in clinical, and technical and administrative areas.
Clinical:
Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. As determined by the PCN practices, supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews. Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients. Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Support the Clinical Pharmacist in SMRs i.e. organise necessary monitoring test prior to SMR Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients
Technical and Administrative:
Working with the GP practice multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage. Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) and electronic Repeat Dispensing (eRD) Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health. Supervising practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
The role will also require pharmacy technicians to support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. In addition, pharmacy technicians will assist in the delivery of medicines optimisation incentive schemes (e.g. medicines switches) and patient safety audits.
Training requirements
Pharmacy technicians are registered healthcare professionals, who have been undertaking clinical and technical roles in hospitals, community and primary care. Their initial 2-year training is mandated by the General Pharmaceutical Council (GPhC), which specifies criteria to register as a pharmacy technician and this covers the education, training and experience requirements.
The role may require travel between GP practice sites within the PCN area.
Person Specification
Experience Essential
Experience of working as a qualified, registered pharmacy technician in a patient facing role e.g. primary care, community or hospital pharmacy Experience of working with I.T systems i.e. Microsoft Office and or Clinical Systems Experience of following set procedures and protocols and working to quality standards Experience of working in a busy environment and meeting deadlines
Desirable
Understanding of the implications of national priorities for the team and service An appreciation of the nature of GPs and general practice. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing Experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice
Qualifications Essential
Completion of or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)). Self-development through continuous professional development activity BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Registered with the General Pharmaceutical Council
Desirable
Registration with the Association of Pharmacy Technicians
Training Essential
To be eligible for this post candidates must have completed or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP)) Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process.
Skills & Abilities Essential
Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians Ability to work under pressure and to meet deadlines Good IT skills Ability to maintain confidentiality Ability to use own initiative, discretion and sensitivity Has attention to detail, able to work accurately, identifying errors quickly and easily
Desirable
Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions Full driving license Able to analyse and interpret prescribing data
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Norfolk Primary Care C.I.C.
Address Roundwell Medical Centre
25-27 Dr Torrens Way
Costessey
Norwich
NR5 0GB
United Kingdom
Employer's website https://norfolkprimarycare.com/ (Opens in a new tab)