About this role
Job summary
We are looking for dynamic, self-motivated, forward-thinking Administrators. The position will be with Kent and Medway Mental Health Support Teams (Schools) posts are full-time post (37.5 hours per week). You will provide full secretarial and administrative support to the service.
These posts are due to service expansion and investment and we are excited to see innovation in our service.
Our Admin base is within Maidstone Studios, Vinters Business Park, New Cut Road ME14 5NZ
We are a School based service working to support Children and Young People in Schools with Emotional Wellbeing and Mental Health.
Please see our website for overview of the service.
Kent Emotional Wellbeing Teams and Medway Emotional Support Teams - Kent and Medway Mental Health NHS Trust
Main duties of the job
Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail.
With experience in MS Office, you'll know your way around Outlook, Excel, Word & MS Teams, and understanding of Co-Piolet and SharePoint is a bonus . Our Admin team need to stay calm and professional at all times, and make sure that you put the needs of our patients at the forefront.
Process confidential information. Open referrals. Write letters. Management of shared emails. Booking of appointments. Minute taking. Arranging meetings and events. Ordering of stationery and other supplies. Managing calls and oversight of rotas.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Job description Job responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role. Please also give us a call to find out more about the service and the role.
Please kindly note that the MHST office at Maidstone Studios is not wheelchair accessible.
Person Specification
Training, Qualifications and Registration Essential
NVQ2 Business Administration / RSA 2 or equivalent 9-4 Grade GCSE in English & Maths
Experience Essential
Customer service experience Admin experience Competent in use of MS products
Desirable
Experience of working with GDPR and sensitive content. Experience in clinical or document typing RIO experience
Knowledge and Skills Essential
Prioritisation and organisation of workloads Evidence of CPD in Admin skills
Desirable
General office procedures
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent and Medway Mental Health NHS Trust
Address Maidstone Studios
Vinters Business Park, New Cut Road
Maidstone
ME14 5NZ
United Kingdom
Employer's website https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)