About this role
HR Onboarding Process Specialist with Italian
Job Description: HR Onboarding Process Specialist with Italian
REQUIREMENTS We are looking for a person with: • • Between 1–4 years of HR operations experience, including complex employee lifecycle transactions, quality review, case resolution or reporting. • Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred • Strong knowledge of workforce administration, onboarding, leave and time processes • Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools • Experience with mass changes, data audits, complex cases and operational reporting • Knowledge of employee-data privacy, approval controls and downstream payroll impacts • Ability to coach associates and coordinate local or regional requirements –
Fluency in Italian and English (min C1 level) - essential for client communication purposes
RESPONSIBILITIES Your key activities: • • Resolve complex workforce, onboarding, leave, time and employee-data cases. • Quality-check individual and mass data changes, contracts, employee files and downstream notifications. • Investigate data-integrity variances and coordinate corrective updates across HR systems. • Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration. • Administer approved onboarding or exit surveys and prepare experience reports. • Consolidate time-administration inputs and maintain operational process documentation.
Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities. • • Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes. • Escalate non-standard, legally sensitive cases
Learning Administration Specialist with French
REQUIREMENTS We are looking for a person with: • Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination. • Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred • Strong LMS and learning-program administration knowledge • Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools • Experience in analyzing learning data, resolving complex cases and coordinating campaign • Knowledge of confidential assessment administration and learning audit controls • Ability to coach associates and engage facilitators, vendors and retained stakeholder • Fluency in French and English (min C1 level)
RESPONSIBILITIES Your key activities: • Resolve complex LMS, catalogue, enrolment, completion and learning-record issues. • Coordinate large-scale learning campaigns, leadership programs, assessments and training events. • Administer learning and assessment instruments and operational survey-provider interfaces. • Analyze participation, completion, feedback and development-plan data and prepare exception reporting. • Review learning records, schedules and course-maintenance activity for accuracy and completeness. • Coordinate approved content updates and process improvements. • Maintain SOPs and knowledge content and coach associates on learning processes and controls. • Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.
You can expect from us: Performance bonus twice a year Employee referral program bonus Access to training platform (self-learning), domain/soft/technical skills training Private medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platform Attractive group insurance Additional social bonuses A chance to develop SAP, MDG and reporting skills Internal training program Stable employment based on an employment contract No trial period in the contract