About this role
Office & Administrative Coordinator
Job Description: The Office & Administrative Coordinator will serve as a welcoming face of the company, answer and direct incoming calls, and provide administrative and operational support across multiple departments. This is an excellent opportunity for a highly organized, resourceful, and people-oriented professional who enjoys variety and wants to play a meaningful role in supporting the day-to-day operations and culture of the company. The ideal candidate is someone who can confidently welcome a client at the front desk in the morning, coordinate details for a company event in the afternoon, and then shift gears to research information or support a team project, all while managing our phone lines with professionalism, accuracy and follow-through.
Responsibilities: • Welcome clients and guests who call or visit the office with polish, professionalism, and outstanding verbal and written communications skills • Capture and verify caller data with speed and accuracy, remembering frequent callers and providing a personable and familiar experience for our customers • Provide administrative support to Accounting, Marketing, Customer Service, and other teams as needed. • Utilize effective communication and analytical skills, as well as cross-functional collaboration, to achieve satisfactory results for projects. • Perform research, reporting, and spreadsheet-related tasks with accuracy and attention to detail. • Assist with special projects and shifting priorities across the organization. • Takes ownership of assigned tasks by asking the right questions upfront, anticipating information needs, and proactively gathering the details and resources necessary to complete work accurately and effectively. • Assist with planning, coordinating, and hosting company events and employee activities. • Coordinate meetings, documents, supplies, vendors, and general office needs. • Other duties as assigned. Requirements: • Authorization to work in the U.S. • High school diploma or equivalent required, with some college experience preferred • 2+ years of administrative, office coordination, receptionist, customer service, or similar experience. • Exceptional verbal and written communication skills, with the ability to provide a white-glove level of service to employees, customers, vendors, and guests • Strong data entry, research, and organizational skills, with excellent attention to detail and follow-through • Self-motivated and proactive, with the ability to take initiative, manage competing priorities effectively • Proficient in Microsoft Office, particularly Outlook, Word, and Excel • Experience with CRM Systems such as Salesforce, MS Dynamics, or similar. Benefits • Competitive compensation package with a base salary of $45,000 - $55,000 per year • Quarterly bonus based on personal performance • Medical insurance plans, including a coverage option with premium paid in full • Dental and vision insurance plans • 401(k) plan with employer match • PTO- Paid time off • Professional development opportunities • Monthly happy hours and teambuilding events • Semi-annual company celebrations We an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
Required Experience: • Authorization to work in the U.S. • High school diploma or equivalent required, with some college experience preferred • 2+ years of administrative, office coordination, receptionist, customer service, or similar experience. • Exceptional verbal and written communication skills, with the ability to provide a white-glove level of service to employees, customers, vendors, and guests • Strong data entry, research, and organizational skills, with excellent attention to detail and follow-through • Self-motivated and proactive, with the ability to take initiative, manage competing priorities effectively • Proficient in Microsoft Office, particularly Outlook, Word, and Excel Experience with CRM Systems such as Salesforce, MS Dynamics, or similar.