About this role
Appalachian State Human Resources advances the university’s mission by attracting, developing, and retaining talent; empowering employees to reach their full potential; fostering safe, healthy, and respectful workplaces; and providing human-centered services and professional consultation that help employees thrive. The Benefits Consultant provides professional administration and consultation for employee benefits, leave, Workers’ Compensation, disability, and retirement programs. Serving as a trusted resource for employees, supervisors, and campus departments, this position delivers guidance on benefits eligibility, leave administration, retirement planning, and return-to-work processes while ensuring compliance with federal and state regulations, UNC System requirements, and University policies. The role promotes employee well-being and organizational effectiveness through case management, employee education, regulatory compliance, collaborative problem-solving, and responsive customer service. Additionally, the Benefits Consultant supports day-to-day benefits operations through claims administration, leave and disability management, retirement counseling, reporting, recordkeeping, vendor coordination, and other activities that contribute to a positive and engaging employment experience for the university community. To be considered for this position, you must apply through Appalachian’s Job Site, AppState Careers. View the full posting and apply here: https://appstate.peopleadmin.com/postings/56452 Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report. EEO Employer
Required Education and Experience: Graduation from a four-year college or university with two years of professional human resources experience; or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions. Required Knowledge, Skills and Abilities: Ability to interpret and apply complex laws, policies, plan provisions, and administrative procedures. Strong analytical, problem-solving, organizational, and case management skills. Effective verbal and written communication skills with the ability to explain complex information to broad audiences. Strong customer service, consultation, and relationship-building skills. Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee matters with discretion.