About this role
TITLE:Computer Maintenance Technician Days: 240 hOURS: 8 PRIMARY SUPERVISOR:DIRECTOR OF TECHNOLOGY APPOINTMENT: Computer Maintenance Technicians shall be appointed annually, upon the recommendation of the Director of Technology to the Superintendent. QUALIFICATIONS: 1.Shall have a working knowledge of computers. 2.Shall have demonstrated people skills to indicate ability to function in a team oriented environment. 3.Shall have any combination equivalent to: Associate Degree in Computer Information Science or related field and two years experience in Computer Programming or Microcomputer Technical Support. 4.Shall have the ability to communicate effectively both orally and in writing. 5.Shall hold a valid Kentucky driver's license. PHYSICAL REQUIREMENTS: Shall have the ability to sit, light lifting, stoop, any and all body movements as related to the job description. JOB GOAL: To install and configure various software applications on Local Area Network's (LAN's) and computers for instructional and administrative purposes; respond to user requests for assistance and malfunction correction and provide technical support; trouble shoot and repair basic system malfunctions and maintain system operation; design computer programs to enhance LAN system operation. GENERAL DUTIES and PERFORMANCE RESPONSIBILITIES: 1.Shall determine appropriate action within clearly defined guidelines. 2.Shall present a positive image of the school to parents, and convey to them the school's genuine concern with the education, growth and development of each student. 3.Shall seek to establish friendly and cooperative partnerships between home and school. 4.Shall work to develop a positive public relationship between the school district and the community. 5.Shall carry out assignments in a timely manner without undue checking. 6.Shall react positively to directives. 7.Shall have a willingness to cooperate with the superintendent, district administrators, principals and staff. 8.Shall maintain the confidentiality, both verbally and in written form, of each student's educational records. 9.Shall strive to maintain and improve professional competence. 10.Shall take necessary precautions to protect students, equipment, materials and facilities. 11.Shall adhere to School Board of Education Policies and Procedures. SPECIFIC DUTIES and PERFORMANCE RESPONSIBILITIES: 1.Shall install and maintain network operating systems, applications and back up data. 2.Shall install and configure various software applications on Local Area Network's (LAN's) and computers for instructional and administrative purposes. 3.Shall research software to determine hardware and configuration requirements to assure system compatibility. 4.Shall install and maintain workstation and network server operating systems and applications. 5.Shall study software manuals to learn installation procedures and basic application functions. 6.Shall test applications following installation to assure proper operation. 7.Shall interact with District network users to determine system needs and to assure integrity of LAN's. 8.Shall assure proper connectivity interfaces with computers and file servers. 9.Shall respond to user requests for assistance and hardware maintenance. 10.Shall provide technical information and assistance by phone or by visiting District sites. 11.Shall research software manuals and contact software and hardware manufacturers for information and assistance. 12.Shall explain and demonstrate source of error to user to avoid repeated assistance requests. 13.Shall reconfigure and upgrade software as appropriate. 14.Shall perform repairs or refer hardware repairs to the appropriate technical electronics personnel. 15.Shall provide individual and group training in software application operation as needed: including report generation, query use, word processing and desktop publishing. 16.Shall provide technical training to District users in hardware and software malfunction diagnosis and correction. 17.Shall provide skilled systems programming personnel with programming and maintenance of systems networks. 18.Shall design and write programs of moderate difficulty for the proper interaction between multi-system hardware and software applications. 19.Shall prepare and maintain a variety of logs and records: including software and hardware inventories.20.Shall maintain work area. 21.Shall process work orders and/or purchase orders in the proper manner. 22.Shall obtain industrial certifications as required. 23.Shall provide technical telephone support. 24.Shall perform any other duties related to the position as assigned by the supervisor. SALARY:Commensurate with the school district's Classified Salary