About this role
Applicants should supply suitable character references and be prepared to complete a Garda vetting application form. Kinvara Family Practice is an exciting, brand-new startup GP practice founded by two dedicated GPs, and includes a full-time Practice Manager and a part-time Practice Nurse. We have an opportunity for someone to gain experience in the dual role of administrative and clinical assistant. This is a training and work experience opportunity - no prior experience in this role is necessary. However, it is very important for the suitable candidate to have a genuine desire to help and care for people attending our practice as part of our team. Over the 6 month placement the successful participant will learn the following: • Learning how to manage the waiting area, greeting patients, answering phones and booking appointments using clinic software • Assisting with allocating administration tasks for clinical staff, managing emails, paperwork, scanning and electronic filling, incoming and outgoing post • Learning how to respond to basic patient queries (including processing prescription requests) • Supporting the team with stock management • Assisting clinical team with tasks including measuring height and weight, blood pressure, applying/removing 24 BP monitors and downloading results to patient files, using a handheld ECG device and updating results on patient files.. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the DSP. This optional module will fulfil your accredited training requirements for the WPEP. Formal Training: • The fundamentals of GDPR and Cyber Security Awareness • Being an Effective Team Member • An Introduction to Children First and Your Safety, Health and Welfare in Healthcare • AMRIC Hand Hygiene • Socrates and HealthOne (general practice management software) Informal Training: • Interpersonal, communication, and telephone skills • Use of simple medical nomenclature • Digital filling paperwork • Handling payments and balancing of accounts • Scheduling admin tasks for clinical staff • Managing emails (healthmail and practice email) • Managing Calendly scheduling system • Application of The Primary Care Reimbursement Claiming System to submit claims • Preparing phlebotomy forms for the clinical team • Measuring and recording height / weight, BMI, waist measurement, pulse, blood pressure • Applying / removing 24 BP monitors and updating results on patient files.